Accessibility Statement for FinDoc Solutions

FinDoc Solutions is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment to Accessibility

We believe that everyone should have equal access to information and services, regardless of ability. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

This accessibility statement describes our ongoing efforts to ensure that FinDoc Solutions meets or exceeds accessibility standards. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our guiding principles.

Measures to Support Accessibility

FinDoc Solutions takes the following measures to ensure accessibility:

• Regular Accessibility Audits: We conduct regular audits of our website to identify and address accessibility issues. These audits are performed by both internal accessibility specialists and external consultants.
• Ongoing Training: Our development and content creation teams receive ongoing training on accessibility best practices.
• Assistive Technology Compatibility: We ensure that our website is compatible with a wide range of assistive technologies, including screen readers, screen magnifiers, and voice recognition software.
• Clear and Simple Language: We use clear and simple language throughout our website to make it easier for everyone to understand.
• Alternative Text for Images: All images on our website include descriptive alternative text, allowing users of screen readers to understand the content.
• Keyboard Navigation: Our website is fully navigable using a keyboard, without requiring a mouse.
• Sufficient Color Contrast: We ensure that there is sufficient color contrast between text and background colors to make the text readable for people with low vision.
• Semantic HTML: We use semantic HTML to structure our content in a meaningful way, making it easier for assistive technologies to interpret.
• Video Captions and Transcripts: All videos on our website include captions and transcripts to make them accessible to people who are deaf or hard of hearing.
• Form Accessibility: Our forms are designed to be accessible, with clear labels and instructions. Error messages are also clear and helpful.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. FinDoc Solutions is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to address any remaining accessibility issues and bring our website into full conformance with WCAG 2.1 Level AA.

Known Issues

Despite our best efforts, we are aware of some accessibility issues on our website:

• Some older PDF documents may not be fully accessible.
• Some complex tables may not have proper header markup.

We are working to remediate these issues and provide accessible alternatives where possible. If you encounter any accessibility barriers, please contact us using the information below.

Assistive Technology

This website is designed to be compatible with the following assistive technologies:

• Screen readers, such as NVDA, JAWS, and VoiceOver.
• Screen magnifiers, such as ZoomText and Magnifier.
• Voice recognition software, such as Dragon NaturallySpeaking.
• Keyboard-only navigation.

We regularly test our website with these assistive technologies to ensure compatibility.

Alternative Formats

If you require information from our website in an alternative format (e.g., large print, audio), please contact us using the information below, and we will do our best to provide it.

We can provide information in the following alternative formats:

• Large print
• Audio recording
• Braille
• Accessible PDF

Feedback and Contact Information

We welcome your feedback on the accessibility of FinDoc Solutions. Please let us know if you encounter any accessibility barriers while using our website.

We try to respond to feedback within 5 business days.

Technical Specifications

Accessibility of FinDoc Solutions relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance to the accessibility standards used.

Assessment Approach

FinDoc Solutions assessed the accessibility of this website by the following approach:

• Self-evaluation: The website was self-evaluated by the development team using accessibility testing tools and manual reviews.
• External evaluation: An external accessibility consultant conducted a comprehensive accessibility audit of the website.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with Eleanor Vance, our Accessibility Officer, at the contact information provided above. We take all complaints seriously and will investigate them thoroughly.

Changes to this Statement

We may update this accessibility statement from time to time to reflect changes in our website or our accessibility practices. Please check this page regularly for the latest information.

Date

This statement was created on November 8, 2024.